Emerging technologies can play an important role in modernizing and transforming government services for the American public, which is essential to fulfilling the Department of Labor’s mission.
In fact, we’ve embraced emerging technology and its potential to further enable mission outcomes so fully that we recently established the Emerging Technology branch within our office dedicated to spurring innovation.
What we’ve learned recently from implementing new technologies is that it’s important to think holistically — but to start small. We prioritized using new technologies and processes by breaking them down into bite-sized pieces and building upon our successes as we’ve scaled them across the department. Here’s a closer look: